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it's - 1 Vijay Ramachandran - 1 Pitney - 1 we've - 1 Michael Osborne - 1 Marc Metrick - 1 That's - 1 Pitney Bowes - 1
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Search resuls for: "Vijay Ramachandran"


2 mentions found


☆ Retail return fraud is rising as key holiday deadline approaches
  + stars: | 2024-01-29 | by ( Courtney Reagan | ) www.cnbc.com   time to read: +5 min
As more consumers shop online and send back more of those orders, retailers have moved to crack down on fraud. Retailers expect 16.5%, or $24.5 billion worth, of holiday returns to be fraudulent this year, according to a survey by Appriss Retail and the National Retail Federation. Shipping back an empty box or a different item than was received, such as a box of bricks instead of a television, is the most common form of return fraud, according to Pitney Bowes' Ramachandran. Zoom In Icon Arrows pointing outwards Source: Appriss Retail/National Retail FederationReturn abuse is more commonThere's also less egregious behavior, often considered return abuse rather than fraud. More than half, or 56%, of consumers confess to "wardrobing," according to a survey from fraud prevention firm Forter.
Persons: it's, Vijay Ramachandran, Pitney, we've, Michael Osborne, Marc Metrick, That's, Pitney Bowes, Ramachandran, fraudsters, Osborne, Doriel Abrahams, Abrahams, Jeff Greenberg Organizations: Pitney Bowes, Retailers, Appriss Retail, National Retail Federation, Appriss, Saks, Shipping, CNBC, National, Federation, Ikea, Universal, Getty Locations: Doral , Miami
☆ New data shows who's winning and losing as companies like UPS, FedEx, and Amazon battle for fewer e-commerce packages
  + stars: | 2023-03-27 | by ( Emma Cosgrove | ) www.businessinsider.com   time to read: +5 min
New data from Pitney Bowes shows Amazon was the only major carrier that didn't see a drop in 2022. In 2022, delivery companies shipped 21.2 billion packages — 2.2% less than in 2021 but more than 37% higher than 2019. When retailers have less package volume to spread around, the big guys get persuasive with their discounts, Ramachandran said. But in terms of package volume, it was the only major carrier to hold its 2021 package volume in 2022. Like UPS and FedEx, Amazon may also strategically choose not to grow package volume, but not by turning down customers.
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